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Recent Recruitments - Program Team
1) Helpline and Outreach Coordinator
2) Program Coordinator

Helpline & Outreach Coordinator CLOSED

The Helpline and Outreach Coordinator role is a new staff position that builds upon our existing service portfolio and also extends capacity as we flex to meet needs that surfaced in response to the pandemic. The Helpline and Outreach Coordinator will cultivate referral relationships, connect people with Parkinson’s (and family members) to appropriate resources, and extend PRO’s network via targeted outreach and the development of a new peer mentor initiative. The Helpline and Outreach Coordinator will play a vital role in identifying and maintaining one-to-one connections and support among community partners, clients and volunteers.

The position requires someone who can transition from compassionate and reassuring to encouraging and motivational as the situation warrants. The successful candidate will be also be organized, curious and an eager learner who takes pride in service to others. Working directly with the Program Manager and as a member of our program services team, the incumbent will be expected to quickly develop positive and supportive working relationships with program and administrative staff.

View the HELPLINE & OUTREACH Job Description Here

Essential Duties & Responsibilities

Helpline: Information & Referral (50%)

Each month PRO receives approximately 100 connections to our Helpline from individuals seeking, information, referrals and support. This position will be the primary point of contact for inbound and outbound Helpline services. 

Peer Volunteer Initiative (30%)

The Helpline and Outreach coordinator will design, implement, and manage a new Peer to Peer volunteer program leveraging the lived experience of constituent volunteers to welcome and engage with new clients and be a source of ongoing connection for vulnerable others.

Community Outreach (20%)

The Helpline and Outreach Coordinator will lead the effort to increase awareness and visibility of PRO services via health fairs, wellness events and networking with likely referral sources

Key Qualifications

Program Coordinator CLOSED

The Program Coordinator is a key member of the program team and will focus on overseeing the growth and development of our peer-facilitated support group network. Support groups serve both as a source for education and as an emotional outlet for people with Parkinson’s and their loved ones. During the pandemic the need for group socialization and emotional support was present more than ever. This position works closely with other staff members to ensure smooth implementation of all agency activities and should expect other projects, collaboration and shifting priorities as we seek to support each other and fulfill our mission.

The Program Coordinator will represent PRO and our values when interacting with clients, community partners, medical professionals, and volunteers. A genuine interest in PRO’s mission will manifest through professional and compassionate responses to the special needs of people living with Parkinson’s disease.

View the PROGRAM COORDINATOR Job Description Here

Essential Duties & Responsibilities

Program Coordination

Coordinate support group network, including recruiting, screening, training and supervising roughly 60 volunteer facilitators for virtual and in-person groups. Participate with program team on the design and implementation of other programs and services. Local travel to support groups in the region annually.

Direct Client Work

The Program Coordinator will work individually with volunteer facilitators to assist with group dynamics and problem solving. Will serve as back up facilitator for volunteers as well as co-facilitate monthly staff-led support groups. All staff at PRO engage directly with clients on our Helpline for information and referral support

Documentation and Record Keeping

The Program Coordinator will be responsible for ensuring that all support group records are up to date and current. This will require data entry to CRM and frequent communication with facilitators. Will also maintain records and timely updates for all policies and procedures related to groups and facilitator agreements.

Key Qualifications

Ready to Apply?

We look forward to hearing from you!

For full consideration, please submit your resume and cover letter by email. In your cover letter, please specify which position you are interested in and tell us a little about yourself – including why you are interested in the role. Please also detail any experience managing volunteers, initiating a new program, and your experience working as part of a team. Send email to: [email protected]

Ready to Apply?

We Look Forward to Hearing From You!

For full consideration, please submit your resume and cover letter by email. In your cover letter, please tell us a little about yourself, why you think this position is right for you and highlight relevant experience and successes. Send email to: [email protected]